Privacy Policy - Skincentric

1. Introduction

Skincentric Inc. (“Skincentric,” “we,” “us,” or “our”) provides a digital skincare platform that includes skin scans, skincare insights, routines, progress tracking, journals, Skin Coach, partner-business search, subscription features, and related products and services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use:

The Skincentric mobile application;
The Skincentric website;
Skincentric subscriptions and courtesy passes;
Skincentric partner-search and partner-profile features;
Skin Coach and other artificial-intelligence-assisted features; and
Any other Skincentric product or service that links to this Privacy Policy.

We refer to these collectively as the “Services.”

Skincentric provides educational and informational skincare tools. Skincentric is not a healthcare provider and does not provide medical advice, diagnoses, or treatment. You should consult a qualified healthcare professional regarding medical conditions or concerns.

This Privacy Policy also includes our Consumer Health Data Privacy Notice in Section 12.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Skincentric through the Services.

It does not apply to information collected independently by third-party businesses or services, including participating salons, spas, estheticians, dermatology practices, medical spas, other service providers, booking platforms, map providers, payment providers, or external websites.

Skincentric does not currently provide:

Community content;
Public user profiles;
Public routines;
Public progress information;
Public posts or comments; or
Social or user-to-user messaging.

Your scans, routines, journal entries, progress information, Skin Coach conversations, and similar account records are private unless you intentionally export or share them.

3. Information We Collect

The information we collect depends on the Services you use and the choices you make.

3.1 Account and Profile Information

When you create or manage an account, we may collect information such as:

Your name;
Email address;
Authentication information;
Internal user and account identifiers;
Optional telephone number;
Skin goals, preferences, concerns, and areas of interest;
Language and communication preferences;
Subscription and entitlement status; and
Other profile information you choose to provide.

If you sign in through Apple or another third-party authentication service, we may receive information that service makes available to us, such as your name, email address, authentication identifier, or relay email address.

We do not receive your password from a third-party sign-in provider.

3.2 Skin Scans, Photos, Videos, and Other Media

When you use skin-analysis, journal, progress-tracking, expanded-scan, or similar features, you may provide:

Photographs of your face or other areas of skin;
Progress photographs;
Videos;
Audio recordings;
Camera metadata;
Image-quality information;
Scan dates and history;
The body or skin area being analyzed;
Facial landmarks or skin-surface measurements needed to perform the requested analysis; and
Information derived from the media you submit.

Derived information may include educational observations or classifications relating to visible skin characteristics, such as appearance, texture, redness, dryness, tone consistency, blemishes, or other skincare-related characteristics.

Skincentric does not use facial images to authenticate your identity or operate a facial-recognition identification system. Facial landmarks or similar technical measurements may be used to position, assess, or compare skin images and provide the feature you request.

We refer to photographs, videos, audio recordings, scan information, and information derived from those materials collectively as “Media and Skin Analysis Data.”

3.3 Routines, Journal, Product, Treatment, and Progress Information

When you use Skincentric’s planning and tracking features, we may collect information you enter or generate, including:

Skincare routines and routine steps;
Product names, ingredients, categories, and usage;
Routine timing, frequency, completion, and adherence;
Journal entries;
Notes, observations, and tags;
Treatment or service information you choose to record;
Experiments or product trials;
Progress information;
Symptoms or reactions you choose to record;
Reminders and schedules;
Scan comparisons;
Skin goals and preferences; and
Reports generated through the Services.

This information remains private to your account unless you intentionally share or export it.

3.4 Skin Coach Information

When you use Skin Coach, we may collect and process:

Your messages, questions, and prompts;
Skin Coach responses;
Conversation titles and summaries;
Conversation history;
Information you make available as Skin Coach context, such as scans, routines, products, journal trends, treatments, progress information, goals, or preferences;
Optional Skin Coach follow-up memory;
Technical information needed to process the request; and
Safety, security, and quality information associated with the request.

Conversation history and memory are different

For users entitled to persistent Skin Coach history, conversations may be stored so that you can return to and continue previous conversations.

Free or session-based Skin Coach conversations generally are not retained as persistent conversation history unless they become part of persistent history through a supported account or subscription transition.

Skin Coach follow-up memory is separate from saved conversation history. Turning follow-up memory off does not automatically delete previously saved conversations.

Where available, you may delete individual Skin Coach conversations.

3.5 Partner Search and Location Information

Skincentric allows users to search for participating Partner businesses according to location and services.

When you use Partner search, we may process:

A current device location when you choose to provide it;
A city, ZIP code, address, or other search location you enter;
Service categories and filters you select;
The map or search area you view;
Partner profiles returned by the search;
Profile interactions; and
Requests to open directions, websites, telephone numbers, or booking links.

How Partner search is ordered

Partner discovery is neutral.

Partner results may be ordered using:

1. The services or service categories selected by the user;

2. Distance from the searched location; and

3. A deterministic, noncommercial tie-breaker, currently normalized business name and then stable Partner identifier.

The following do not improve a Partner's ordinary search position:

Subscription tier;
Monthly fee;
Sponsorship;
A Partner-issued Skincentric pass;
A prior relationship between the Partner and the user; or
Other commercial consideration.

No scan-based Partner targeting

Skincentric does not use any of the following to select, rank, recommend, promote, or advertise Partners:

Scan images;
Scan results;
Scan-derived concerns or characteristics;
Journal entries;
Skin Coach conversations;
Routines;
Product history;
Progress information; or
Other private skincare or Consumer Health Data.

Skincentric does not provide scan-based Partner recommendations.

3.6 Partner Pass and Attribution Information

If you activate access supplied by a participating Partner, Skincentric may process:

The Partner code, QR code, or activation link;
The Partner associated with the benefit;
Activation and expiration dates;
Entitlement status;
Redemption and eligibility information;
Usage counts needed to administer the Partner Program; and
Fraud-prevention information.

Partners may receive aggregate or program-administration information such as:

Total Client Onboards;
Remaining Included Onboards;
Overage totals;
Aggregate profile activity; and
Other aggregate Partner Program measurements.

Partner-pass attribution may also appear to you within pass, entitlement, account, or co-branded activation surfaces.

A Partner does not receive your scan images, scan results, journal entries, routines, Skin Coach conversations, product history, progress history, or precise device location merely because it provided your pass.

Partner-pass affiliation does not affect Partner search ranking.

3.7 Payment and Billing Information

Payments for subscriptions or other paid Services may be processed by Stripe, Apple, or another authorized payment provider.

Skincentric does not store full payment-card numbers or card security codes on its servers.

We may receive limited payment, tax, subscription, and transaction information, such as:

Your name;
Email address;
Billing address;
Card brand;
Last four digits of a payment card;
Card expiration month and year;
Customer, subscription, invoice, and transaction identifiers;
Products or subscription plans purchased;
Payment and renewal status;
Refund and dispute information;
Tax location and tax determinations;
Amounts charged, refunded, or owed; and
Subscription cancellation or expiration information.

Payment providers process payment information under their own privacy policies and terms.

3.8 Device, Technical, Analytics, and Diagnostic Information

We may collect technical and operational information including:

IP address;
Device type;
Operating system;
Application version;
Browser information;
Language and region;
Installation or device identifiers where used;
Login and security activity;
Feature interactions;
Subscription and entitlement activity;
Error information;
Crash information;
Performance information;
Security signals; and
Fraud-prevention signals.

Skincentric distinguishes between optional product analytics and processing needed to operate and protect the Services.

Where optional product analytics are enabled, we use a limited event system designed to exclude raw scans, journal text, Skin Coach message contents, scan reports, and payment-card information.

Turning optional analytics off does not disable processing reasonably necessary for:

Crash reporting;
Performance diagnostics;
Security;
Billing;
Fraud prevention;
Partner-pass administration; or
Essential service reliability.

3.9 Optional Journal Weather and UV Information

Skincentric does not request location merely because you save a journal entry.

Where available, you may separately choose Add local weather & UV.

If you choose this feature:

Skincentric requests your location for that specific action;
The coordinates are reduced in precision to approximately two decimal places before being sent to the weather service;
Reduced-precision coordinates may be sent to Open-Meteo to retrieve information such as temperature, humidity, and UV conditions;
The resulting environmental information may be saved with the journal entry; and
Raw precise coordinates are not stored as part of the journal entry.

You may save and use the journal without using this feature.

3.10 Communications and Support

When you contact Skincentric, we may collect:

Your name and contact information;
The contents of your communication;
Screenshots or attachments you provide;
Account and subscription details;
Support history;
Survey or feedback responses; and
Information needed to investigate and respond to your request.

3.11 Information From Other Sources

We may receive information from:

Authentication providers;
Payment processors;
Participating Skincentric partners;
App stores;
Service providers;
Referral or activation links;
Fraud-prevention services; and
Publicly available sources where permitted by law.

4. How We Use Information

We may use personal information for the following purposes.

4.1 Provide the Services

We use information to:

Create and manage accounts;
Authenticate users;
Process skin scans;
Generate educational skin insights;
Generate and manage routines;
Operate Skin Coach;
Save journal and progress information;
Compare scans;
Generate reports;
Process subscriptions and courtesy passes;
Display nearby partner businesses;
Calculate distance to partner businesses;
Apply service and location filters;
Provide customer support; and
Deliver other features you request.

4.2 Personalize Skincentric Features

We may use your information to personalize Skincentric’s own skincare features, such as routines, educational guidance, reminders, scan comparisons, reports, or Skin Coach responses.

Personalization of Skincentric’s skincare tools is separate from partner search.

We do not use private skincare information or scan information to personalize, select, rank, or advertise partner businesses.

4.3 Artificial Intelligence and Evidence-Assisted Features

Certain Skincentric features rely on contracted technology providers.

For example:

Skin scan images may be processed using OpenAI services for moderation and educational skin-analysis functionality;
Skin Coach prompts, conversation context, and responses may be processed using OpenAI services;
Skin Coach may generate a research query based on the subject of your question and submit that query to NCBI PubMed to retrieve relevant published evidence.

A PubMed query may reflect the health or skincare topic you asked Skin Coach about.

We seek to limit information sent to external providers to information reasonably necessary for the requested operation.

Skincentric does not use your private scan images, journal content, or Skin Coach conversations to create advertising audiences or Partner-search audiences.

Skincentric does not use identifiable private user content to train a Skincentric general-purpose public artificial-intelligence model.

Third-party processors handle information according to applicable agreements, configurations, and their own legal obligations.

4.4 Maintain, Secure, and Improve the Services

We may use information to:

Monitor service reliability;
Diagnose errors;
Prevent fraud and abuse;
Enforce usage limits;
Protect accounts;
Investigate suspicious activity;
Conduct testing;
Evaluate feature performance;
Improve usability;
Develop new features; and
Produce aggregated or de-identified business and product insights.

Where practicable, we use aggregated or de-identified information for analytics, testing, and product improvement.

4.5 Process Payments and Administer Subscriptions

We use billing and transaction information to:

Process payments;
Manage subscriptions;
Apply promotions;
Provide receipts;
Calculate taxes;
Process refunds;
Resolve disputes;
Prevent fraud;
Maintain accounting records; and
Provide customer support.

4.6 Communications

We use contact information to send communications necessary to operate the Services, including:

Account messages;
Security alerts;
Verification and password-reset messages;
Subscription and billing notices;
Material service announcements;
Requested support responses; and
Legally required communications.

Skincentric does not currently enroll users in a promotional marketing list during ordinary account signup.

If Skincentric later offers optional promotional marketing communications, we will provide any choices or consent mechanisms required by applicable law.

4.7 Comply With Law and Protect Rights

We may use information to:

Comply with applicable law;
Respond to lawful legal process;
Protect the safety and rights of Skincentric, users, partners, or others;
Investigate violations of our agreements;
Establish, exercise, or defend legal claims;
Conduct audits; and
Meet accounting, tax, regulatory, and reporting obligations.

5. How We Disclose Information

We do not sell personal information or Consumer Health Data.

We do not share personal information for cross-context behavioral advertising.

We do not display third-party behavioral advertising based on your scans, skincare information, activity across other companies’ services, or other sensitive information.

We may disclose information in the following circumstances.

5.1 Service Providers and Processors

Skincentric uses service providers to operate the Services. Depending on the feature and platform, these may include:

Firebase and Google Cloud

For authentication, databases, file storage, cloud processing, service infrastructure, analytics, crash diagnostics, performance monitoring, and related operations.

OpenAI

For contracted artificial-intelligence functionality, including scan moderation, scan analysis, and Skin Coach processing.

NCBI PubMed

For research and evidence retrieval used by certain Skin Coach functionality.

Open-Meteo

For optional user-requested journal weather and UV enrichment.

Stripe

For payment processing, subscription management, billing, tax-related processing, refunds where approved, and related financial operations.

Apple platform services

For device permissions, application distribution, authentication or platform functionality where used, maps and directions, and other Apple-provided operating-system services.

Google Play

Where applicable to Android platform functionality, historical platform records, or supported Android builds.

Google Fonts

Skincentric web pages may request web-font resources from Google. Ordinary website request information, such as IP address and browser information, may be transmitted as part of that request.

Skincentric may update its processors as the Services change. Material changes affecting Consumer Health Data will be handled according to applicable law and this Privacy Policy.

5.2 Participating Partner Businesses

Merely viewing or opening a partner profile does not provide that partner with:

Your identity;
Your current or precise location;
Your scan images;
Your scan results;
Your routines;
Your journal entries;
Your progress information;
Your Skin Coach conversations; or
Your product-tracking information.

We may provide Partners with aggregated or de-identified information, such as aggregate profile views, aggregate profile interactions, and aggregate Partner-pass usage.

If you choose to call, email, visit, request directions to, book with, or otherwise contact a partner, the partner or relevant third-party service may receive the information you intentionally provide and technical information ordinarily associated with that interaction.

Information you provide directly to a partner is controlled by that partner and is subject to the partner’s privacy practices.

5.3 At Your Direction or With Your Consent

We may disclose information when you direct us to do so, use a sharing or export feature, connect a third-party service, or otherwise provide consent.

Before sharing sensitive information through a Skincentric-controlled feature, we may present an additional confirmation identifying what information will be shared and with whom.

5.4 Legal, Safety, and Compliance Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with law, regulation, subpoena, court order, or legal process;
Respond to a lawful government request;
Protect the rights, safety, or property of Skincentric, users, partners, or the public;
Detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity;
Enforce our agreements; or
Establish, exercise, or defend legal claims.

5.5 Business Transfers

We may disclose information in connection with an actual or proposed merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar corporate transaction.

Any successor that receives personal information will be required to handle it consistently with this Privacy Policy unless it provides notice of a different practice and obtains consent where required.

5.6 Aggregated or De-Identified Information

We may use and disclose information that has been aggregated or de-identified so that it cannot reasonably be linked to you.

We will not attempt to re-identify information that has been de-identified except to test whether our de-identification processes are effective or as otherwise permitted by law.

6. Partner Search, Maps, and External Services

Partner profiles may contain information supplied by the Partner, including:

Business name;
Address;
Service location;
Contact details;
Business hours;
Service categories;
Pricing or price ranges;
Photographs;
Logos;
Descriptions;
Websites; and
Booking links.

Partner profiles are directory listings.

They do not mean that Skincentric:

Recommends a Partner based on your scan;
Recommends that you receive a particular service;
Has determined that a service is medically appropriate;
Guarantees professional qualifications;
Guarantees service quality, pricing, availability, safety, or results; or
Has established a healthcare relationship between you and the Partner.

Partner results are not ordered according to paid placement.

Partner-pass attribution and co-branded entitlement experiences are separate from neutral directory ranking.

7. Data Retention and Deletion Lifecycle

We retain information for the period reasonably necessary to provide the Services, satisfy the purposes described in this Privacy Policy, maintain security and integrity, and meet applicable legal, accounting, billing, fraud-prevention, and dispute-resolution requirements.

Retention varies by category and system.

Examples include:

Persistent Skin Coach history may remain until deleted, the account is deleted, or retention is otherwise no longer necessary;
Temporary Skin Coach request jobs may have shorter automated expiration periods;
Scans and associated records may remain while retained in your account;
Local caches may be automatically limited or cleared;
Structured data-export archives expire after approximately seven days;
Billing and payment-provider records may remain for legal, tax, accounting, dispute, and fraud-prevention purposes;
Security and fraud ledgers may remain where reasonably necessary; and
A minimal deletion tombstone may be retained to prove, resume, and document an account-deletion request.

We use technical retention controls, expiration policies, or cleanup processes for categories where appropriate.

Account deletion

Account deletion is a server-coordinated process and may not occur instantaneously.

Our process is designed so that a durable deletion request is created before account authentication is removed.

Depending on the state of the request, deletion information may identify categories as:

Deleted;
Queued;
Retained with a reason;
Already absent;
Failed; or
Requiring external action.

For subscriptions billed directly by Skincentric through Stripe, the account-deletion process may cancel or schedule cancellation of the subscription as part of resolving the account.

Some records may be intentionally retained after account deletion, including payment-provider records, billing or security ledgers, and a minimal deletion record where reasonably necessary or legally permitted.

Backup copies may remain for a limited period until overwritten or removed through normal backup processes.

8. Your Choices and Controls

8.1 Account Information

You may review or update certain account information through the Services.

8.2 Scan, Media, Routine, Journal, and Conversation Information

Where supported, you may delete individual scans, media, journal entries, routines, conversations, or other records within the app.

You may also request deletion by contacting us.

8.3 Location Controls

Skincentric uses location only when you invoke a location-dependent feature.

For Partner discovery, you may use a current location where permitted or search using a manually entered location.

For Journal weather and UV information, no location request occurs during an ordinary journal save. Location is requested only when you specifically choose the optional weather and UV feature.

Location permissions can also be controlled through device settings.

8.4 Notifications

Skincentric currently uses on-device notification and reminder functionality.

The current application does not operate a general remote-push messaging product and does not obtain a Firebase Cloud Messaging token for ordinary notification functionality.

You can control on-device reminder permissions through Skincentric settings and your device settings.

8.5 Marketing Communications

You may opt out of promotional emails by selecting the unsubscribe option in the email or contacting us.

8.6 Analytics and Product-Improvement Controls

Where Skincentric provides analytics, product-improvement, or similar privacy controls, you can adjust those choices through the app’s privacy settings.

Changing a setting applies prospectively and may not affect processing that occurred before the setting was changed.

8.7 Account Deletion

You may request deletion through the application where available or by contacting:

privacy@skincentric.us

Account deletion is processed through a durable server-side deletion workflow.

The application is designed not to remove your authentication identity until the server has durably accepted the deletion request and required account-cleanup prerequisites have been satisfied.

Deletion may continue asynchronously.

Certain information may be retained where reasonably necessary or legally permitted for:

Billing;
Tax;
Fraud prevention;
Security;
Legal compliance;
Dispute resolution; or
Documentation and resumption of the deletion request.

8.8 Structured Data Export

Skincentric may provide an automated structured data export.

The export is intended to provide account information in a portable format and may include a manifest describing:

Included categories;
Record counts;
Media counts;
Errors;
Exclusions;
Truncation status; and
Expiration information.

Where supported, local journal information is merged into the export process.

Export archives are temporary and generally expire after approximately seven days.

The automated export is not intended to limit any separate access or portability right available under applicable law. If additional information is required to respond to a valid privacy request, contact privacy@skincentric.us.

9. Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, alteration, loss, or disclosure.

These safeguards may include:

Access controls;
Authentication measures;
Encryption in transit;
Encryption or platform-provided protection at rest;
Restricted administrative access;
Logging and monitoring;
Secure cloud infrastructure;
Security testing;
Incident-response procedures; and
Vendor and service-provider controls.

Payment-card information is processed by authorized payment providers. Skincentric does not store full payment-card numbers or card security codes on its servers.

No online service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been compromised.

If a security incident affects information for which notification is required by law, we will provide legally required notices to affected individuals, regulators, or others.

10. Children's Privacy

Skincentric is intended for people who are at least 13 years old.

Skincentric does not currently ask for a date of birth or age during ordinary account signup and does not currently operate an automated age-verification gate during signup.

By using the Services, users agree to comply with the eligibility requirements in the User Agreement.

We do not knowingly seek to collect personal information from children under 13.

If we obtain actual knowledge that we have collected personal information from a child under 13, we will stop further collection and delete the child's personal information as required by applicable law.

A parent or guardian who believes a child under 13 has provided personal information may contact:

privacy@skincentric.us

11. State and Regional Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

Confirm whether we process your personal information;
Access personal information we maintain about you;
Correct inaccurate personal information;
Delete personal information;
Obtain a portable copy of certain information;
Withdraw consent where processing is based on consent;
Opt out of the sale of personal information;
Opt out of sharing for cross-context behavioral advertising;
Opt out of targeted advertising;
Limit certain uses of sensitive personal information;
Appeal our refusal to act on a request; and
Receive equal service without unlawful discrimination for exercising a privacy right.

Skincentric does not sell personal information and does not share personal information for cross-context behavioral advertising.

You may exercise a privacy right by contacting:

privacy@skincentric.us

We may need to verify your identity before completing a request. Verification information will be used only to authenticate and process the request.

Where permitted, you may use an authorized agent. We may request proof that the agent is authorized to act for you and may ask you to verify your identity directly.

If we deny a request, you may appeal the decision by emailing privacy@skincentric.us with the subject line “Privacy Appeal.” We will respond within the period required by applicable law and provide information about further complaint options where required.

12. Consumer Health Data Privacy Notice

This section supplements the remainder of this Privacy Policy and applies to “Consumer Health Data” where that term is defined by applicable state law.

Consumer Health Data may include personal information that identifies, describes, reflects, or can reasonably be linked to a consumer’s past, present, or future physical or health status.

Skincentric is a consumer skincare platform and generally is not a healthcare provider, health plan, or business associate regulated by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Information handled by Skincentric may not be protected by HIPAA, even though it may be protected under other privacy and consumer-protection laws and this Privacy Policy.

12.1 Consumer Health Data We May Collect

Depending on the Services you choose, Consumer Health Data may include:

Skin scan images;
Scan results;
Scan-derived skin characteristics;
Skin goals and concerns;
Routines;
Product and treatment information you choose to record;
Journal entries concerning skin or physical condition;
Skin Coach questions and responses;
Progress information;
Information concerning reactions, symptoms, sensitivities, or other matters you voluntarily provide;
Searches for skincare or related professional services; and
Inferences generated from the information above.

12.2 Sources of Consumer Health Data

We may collect Consumer Health Data from:

You;
Your device;
Images, recordings, prompts, and other content you submit;
Information generated when you use Skincentric features;
Analysis performed through Skincentric or its processors;
A partner-issued activation or courtesy-pass process; and
Service providers acting on our behalf.

12.3 Why We Collect and Use Consumer Health Data

We may collect and use Consumer Health Data to:

Provide a skin scan or other analysis you request;
Generate educational insights;
Create or manage skincare routines;
Operate Skin Coach;
Save journal and progress records;
Compare scans;
Generate reports;
Track products, treatments, experiments, or adherence;
Respond to support requests;
Maintain security and prevent fraud;
Diagnose technical problems;
Comply with law;
Conduct de-identified or aggregated product analysis; and
Provide other Skincentric features you request.

We collect Consumer Health Data only as reasonably necessary to provide a feature you request or with any consent required by applicable law.

12.4 Scan-Specific Disclosure

Before the first supported scan, Skincentric presents a just-in-time disclosure explaining that the image will be uploaded to Skincentric's cloud infrastructure and processed by contracted artificial-intelligence services to provide educational, nonmedical output.

You must have permission to upload an image of the person depicted.

12.5 Categories of Consumer Health Data We May Disclose

To provide requested features, we may disclose the following categories to processors acting on our behalf:

Account identifiers;
Scan images and related media;
Scan and skin-analysis information;
Skin Coach prompts and relevant context;
Routine, journal, product, progress, or treatment information;
Device and technical information;
Security information; and
Other information reasonably necessary to complete a user-requested operation.

We do not disclose Consumer Health Data to Partner businesses as part of Partner search, profile display, or paid Partner subscriptions.

We do not sell Consumer Health Data.

12.6 Consumer Health Data Recipients

Consumer Health Data may be processed where necessary by categories of processors including:

Firebase/Google Cloud;
OpenAI;
NCBI PubMed where research retrieval is used;
Security and infrastructure providers; and
Other processors required to deliver a feature you request.

Optional journal weather and UV enrichment may send reduced-precision location information to Open-Meteo. It does not send your scan results or journal text to Open-Meteo.

Partner businesses do not receive Consumer Health Data merely because they appear in search or because they provided a Skincentric pass.

12.7 Partner Discovery

Consumer Health Data is not used to select, rank, recommend, promote, or advertise Partners.

Partner search uses user-selected service criteria, distance, and a deterministic noncommercial tie-breaker.

12.8 Consumer Health Data Rights

Subject to applicable law, you may have the right to:

Confirm whether Skincentric collects, uses, shares, or sells your Consumer Health Data;
Access Consumer Health Data relating to you;
Receive a list of third parties or affiliates with whom Consumer Health Data has been shared, where required;
Withdraw consent to collection or sharing;
Request deletion of Consumer Health Data;
Request that applicable processors or recipients delete Consumer Health Data;
Appeal a decision relating to your request; and
Exercise your rights without unlawful discrimination.

Submit a request to:

privacy@skincentric.us

Subject line: Consumer Health Data Request

We may take commercially reasonable steps to authenticate your identity. You are not required to create a new account solely to submit a request, although we may ask you to use an existing account where reasonably necessary for verification.

If we deny your request, you may appeal by emailing privacy@skincentric.us with the subject line “Consumer Health Data Appeal.”

We will respond within the period required by applicable law.

12.9 Withdrawal and Consumer Health Data Deletion

You may withdraw consent to future collection or sharing of Consumer Health Data where applicable by contacting us or disabling the relevant feature.

Withdrawing consent may prevent certain features from operating.

Where applicable law provides a Consumer Health Data deletion right, Skincentric will process a verified request through its deletion systems and take required steps concerning covered processors or recipients.

Some records may be retained where an applicable exception permits retention.

Submit requests to:

privacy@skincentric.us

Subject line: Consumer Health Data Request

12.10 Changes to Consumer Health Data Practices

We will not collect, use, or disclose materially different categories of Consumer Health Data, or use Consumer Health Data for materially different purposes, without updating this notice and obtaining affirmative consent where required by law.

13. International Data Transfers

Skincentric is based in the United States.

If you access the Services from another country, your information may be transferred to, processed in, and stored in the United States and other jurisdictions where Skincentric’s service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where required, we use recognized safeguards for international transfers, such as contractual protections, data-processing agreements, or approved transfer mechanisms.

14. Additional Information for Users in the EEA, United Kingdom, and Switzerland

Where applicable, Skincentric processes personal information under one or more of the following legal bases:

Performance of a contract, when processing is necessary to provide Services you request;
Consent, including for certain sensitive information, media, location, or optional processing;
Legitimate interests, such as maintaining security, improving the Services, preventing fraud, and communicating with users;
Compliance with legal obligations; and
Establishment, exercise, or defense of legal claims.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

Depending on applicable law, you may have rights to access, correction, deletion, restriction, objection, portability, and complaint to a supervisory authority.

To exercise a right, contact privacy@skincentric.us.

15. Third-Party Links and Services

The Services may link to partner websites, booking systems, maps, social-media pages, payment providers, app stores, or other third-party services.

Skincentric does not control those third parties’ privacy practices.

We encourage you to review the privacy policy of any third party before providing personal information.

A link or profile appearing in Skincentric does not mean that Skincentric endorses the third party’s privacy, security, products, services, or practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

The Services;
Our data practices;
Technology;
Service providers;
Legal requirements; or
Business operations.

We will update the “Last updated” date when we revise this Privacy Policy.

If a change is material, we may also provide notice through the app, website, email, or another appropriate method.

Where required, we will obtain consent before applying a materially different practice to information previously collected.

17. Contact Information

Skincentric Inc.

8 The Green, Suite B

Dover, Delaware 19901

United States

Privacy: privacy@skincentric.us

Support: support@skincentric.us

General: contact@skincentric.us

Website: skincentric.us

Please do not email passwords, full payment-card information, unnecessary medical records, or additional sensitive photographs when making a privacy request.